Last Updated: September 13, 2026
These Terms of Service ("Agreement") are entered into between [Full Name] ("Service Provider", "Company", "we", "us" or "our"), the operator of the B2B SaaS service offered under the Growtyx brand, and the individual or legal entity that registers on the Platform ("User"). Growtyx is a cloud-based B2B (Business-to-Business) SaaS platform that provides SEO analysis, site crawling, sales conversion analysis, and AI-powered performance recommendations for e-commerce sites. By accessing or using the Service, you are deemed to have accepted all terms of this Agreement.
This Agreement is entered into between the Service Provider and the individual or legal entity ("User") who registers on the Platform and uses the Service for commercial or professional purposes in connection with their own e-commerce activity or that of the business they represent. If the User creates an account on behalf of a business or brand, the User represents and warrants that they are authorized to do so; if registering in an individual/personal capacity, the User represents and warrants that they will use the Service exclusively for commercial/professional purposes.
Payments, subscriptions, billing, tax and similar payment processes may be carried out through third-party payment infrastructure or Merchant of Record ("MoR") providers authorized by the Service Provider. The use of an MoR does not change the fact that the Service Provider is the provider of the Growtyx service.
Should the Service Provider incorporate a company in the future, the party information in this Agreement may be updated with the company's legal name; such a change does not affect the User's existing rights and obligations.
Every User who uses the "Site Crawler" module within our Service and the integrated third-party APIs (Google Analytics, ikas, etc.) accepts the following terms in advance:
The Service is provided on an "As-Is" and "As-Available" basis.
Our Service is billed monthly or annually depending on the selected plan (Starter, Pro, Agency). All pricing and billing terms are subject to the rules set out in the Cancellation and Refund Terms and the Distance Sales Agreement.
All intellectual property rights in the Platform — including all software code, interface design, brand rights, logos, infrastructure, algorithms and AI models — belong to the Service Provider. These rights also include the economic rights of adaptation, reproduction, distribution, performance and communication to the public under Law No. 5846 on Intellectual and Artistic Works (FSEK); the User is granted only a non-exclusive, non-transferable license to use the Service, limited to the term of use, and this Agreement does not transfer any of these rights to the User. The User may not copy, reproduce, distribute, or reverse-engineer the Platform.
Ownership of AI Output: The analysis reports, insights and performance recommendations ("AI Output") that the Platform generates based on the User's own data are a work product the User may freely use within their own commercial activities. The Service Provider does not claim any right restricting the User's use of this AI Output; however, the AI model, algorithm and methodology used to produce this output remain the Service Provider's intellectual property. As stated in Article 3, AI Output is advisory in nature and its accuracy is not guaranteed.
The Platform stores the User's commercial data using encryption and does not share it with unauthorized third parties. The User is the "Data Controller" for the customer/sales data they transfer to the Platform, while the Service Provider acts as the "Data Processor" processing this data within the scope of the Agreement. Detailed information on the processing of personal data is provided in the Privacy Policy and in Annex 1 (Data Processing Agreement) of this Agreement.
Account Security: The User is responsible for their own account security and for safeguarding their account access credentials. The User is also responsible for the actions on the Platform of any employee, consultant, representative or other authorized person who accesses the User's account. The User is obligated not to share account information and access rights with unauthorized persons and to take the necessary security measures. Cases where a security breach results from the Service Provider's own fault remain reserved.
The User is solely responsible for ensuring that all messages (SMS, OTP, etc.) sent via Growtyx infrastructure comply with Law No. 6563 and İYS (Turkey's Commercial Electronic Message Management System) regulations, and for obtaining recipient consent. The Service Provider is solely a technical infrastructure/intermediary service provider.
Refund and withdrawal terms are governed by the Distance Sales Agreement and the Cancellation and Refund Terms, taking into account the User's status, applicable law and the payment service's conditions. Refund, withdrawal or other consumer rights required by law remain reserved.
For as long as their subscription remains active, the User may export their own data and standard reports held in their Growtyx account, in formats supported by the Platform.
After the subscription ends, the User is given, to the extent technically possible, a 30-day window for standard data export. The Service Provider's algorithms, source code, system logs, security records, trade secrets, and other technical data belonging to the Platform's intellectual property are not included in the scope of export.
At the end of the 30-day period, data belonging to the User on active systems is deleted or anonymized, except where it must be retained for a longer period under law or contract. Records that must be retained for accounting, invoicing, tax, legal dispute or other statutory purposes may be kept for the period required by the relevant legislation. Data on backup systems may remain available for a longer period depending on technical backup cycles, and such data is not accessed in the course of ordinary use.
Backup Service: Unless expressly stated otherwise, Growtyx does not offer an independent or guaranteed data backup service. The User is responsible for separately backing up any data they consider necessary for their own commercial activities. Technical backup operations performed on the Service Provider's systems may be carried out for business continuity and system security purposes; these backups do not constitute a separate data recovery or backup service commitment to the User.
The User may cancel their subscription and close their account at any time via the platform. The Service Provider has the right to immediately suspend or terminate the account if the User breaches the rules of this Agreement, if malicious use is detected (e.g., unauthorized crawling), or if payment obligations are not fulfilled. Termination or cancellation does not eliminate payment, confidentiality, data security or liability obligations that arose prior to the date of termination.
The Service Provider cannot be held liable for delays or service interruptions arising from force majeure events reasonably beyond the Service Provider's control and reasonably unpreventable, such as natural disasters, cyberattacks (DDoS, etc.), telecommunications infrastructure failures, general outages at hosting providers, war, and legal regulations.
The laws of the Republic of Turkey govern the interpretation and application of this Agreement and the resolution of any dispute arising from it; subject to mandatory jurisdiction rules, the courts and enforcement offices of Ankara have exclusive jurisdiction.
The Service Provider reserves the right to update or change the terms of this Agreement in line with developments in the nature of the Service, changes in legislation, or operational requirements. If a material change is made to the User's detriment, the Service Provider will, in addition to publishing the updated Agreement on its website, notify the User by email or in-Platform notification at least 14 (fourteen) days before the change takes effect. If the User does not stop using the Service or cancel their subscription by the effective date of the notified change, they are deemed to have accepted the updated terms; otherwise, the User has the right to terminate their subscription without penalty by the effective date. Non-material changes (such as spelling and formatting corrections) take effect as soon as they are published.
Even if this Agreement is terminated for any reason, the provisions on Privacy, Security and Data Protection (Article 7 and Annex 1), Intellectual Property Rights (Article 6), Disclaimer of Warranties and Limitation of Liability (Article 4), and Dispute Resolution (Article 13) shall, by their nature, remain in effect for 5 (five) years following termination, or for a longer period if one is provided for under applicable law.
Obligations arising from legislation on the protection of personal data, data security, confidentiality and the retention of legal records continue for the period and to the extent provided for in the relevant legislation.
The User may not assign or transfer the rights and obligations arising from this Agreement to a third party without the Service Provider's prior written consent.
The Service Provider may assign this Agreement, or the rights and obligations under it, without the User's separate consent, in the event of a transfer of all or part of the Service or the business, a restructuring, or a corporate reorganization.
Either party's failure to exercise, or delay in exercising, any right under this Agreement at a particular time does not constitute a waiver of that right.
A waiver of any right is only valid if made expressly and in writing.
If any provision of this Agreement is held by a competent authority to be invalid, void or unenforceable, that provision shall be enforced to the maximum extent possible, and the validity of the remaining provisions of the Agreement shall not be affected.
The parties agree that electronic records relating to transactions carried out via the Platform, transaction records, access logs, subscription and payment records, and records of electronic communications between the parties may be used as evidence in resolving disputes.
The evidentiary status of these records does not eliminate the discretion of competent authorities under applicable law.
Notices under this Agreement may be given by sending them to the email address the User has registered on the Platform, by in-Platform notification, or by publication on the Platform.
The User is responsible for ensuring that the contact information they provided during registration is current and accurate. The Service Provider cannot be held liable if a notice fails to reach the User due to outdated contact information.
For notices producing legal effects such as termination, default, or withdrawal, the form and notification methods required by applicable law remain reserved.
This Agreement takes effect when the User registers on the Platform, creates a subscription, makes a payment, or begins using the Service.
The parties agree that this Agreement may be executed electronically, and that acceptance actions carried out electronically shall, to the extent permitted by applicable law, constitute evidence that the Agreement has been accepted.
This Agreement and its expressly referenced annexes constitute the entire agreement between the parties on this subject matter and supersede any prior oral or written agreements on the same subject.
In the event of a conflict between this Agreement and the Privacy Policy, the Data Processing Agreement (DPA), the Cancellation and Refund Terms, or other related documents published on the Platform or expressly referenced in this Agreement, and subject to the mandatory provisions of applicable law, the document specifically governing the relevant subject matter shall prevail.
This Data Processing Agreement ("DPA") sets out the terms governing the processing, under Turkey's Law No. 6698 on the Protection of Personal Data (KVKK), of personal data belonging to the e-commerce customers and site visitors of the User ("Data Controller") that the User transfers to the Platform, by the Service Provider ("Data Processor").
